Picture of Lifetime Warranty

Lifetime Warranty

Model
Afterpay

With Jumpflex® HERO and MEGA trampolines, you truly can "play for life." Upgrade to a lifetime warranty at the time of purchase (a $300 value) and enjoy unmatched peace of mind. This lifetime warranty covers the frame, jumping mat, springs, spring pad, and safety net. Our comprehensive warranty protects against any faults, defects, or failures resulting from the manufacturing process, ensuring your trampoline remains a reliable source of joy for years to come.

Real Reviews From Real Customers

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4.8 out of 5 star rating
4.8 star rating16,297 reviews
Paul T. Verified Buyer27 August 2025
5.0 out of 5 star rating
1 reviews
so easy to assemble and great quality product exceeded my expectations. will me telling all our mates about this one.
Colin B. Verified Buyer27 August 2025
5.0 out of 5 star rating
1 reviews
Amazing customer service.
Colin B. Verified Buyer27 August 2025
5.0 out of 5 star rating
1 reviews
My kids love it! What a great trampoline & the customer service was amazing. All component quality is exceptional & was very easy to assemble by myself. Highly recommended.
Courtney T. Verified Buyer26 August 2025
5.0 out of 5 star rating
1 reviews
great fun, good quality and family loves it! easy to install
Courtney T. Verified Buyer26 August 2025
5.0 out of 5 star rating
1 reviews
great shipping, great product, 10/10
Courtney T. Verified Buyer26 August 2025
5.0 out of 5 star rating
1 reviews
Excellent quality trampoline. Arrived quickly, was easy to assemble, trampoline is stable and perfect for the whole family! Love the additional sunshade - will be perfect in the summer! Our whole fami...
Deana F. Verified Buyer25 August 2025
5.0 out of 5 star rating
1 reviews
It’s a really great trampoline! My son absolutely loves it and it was easy to set up as well! Will definitely be adding on all the extras as we go!
Deana F. Verified Buyer25 August 2025
5.0 out of 5 star rating
1 reviews
Really great! Easy to set up and my son loves it!!
Diala N. Verified Buyer16 August 2025
5.0 out of 5 star rating
1 reviews
Great customer service from start to finish. Quick delivery. So easy to set up. Game changer for my active son.
Moya s. Verified Buyer12 August 2025
5.0 out of 5 star rating
1 reviews
Great service and delivery. All components arrived together. This is a gift for my granddaughter and she is very safe and loving her freedom on her trampoline.
Moya s. Verified Buyer12 August 2025
5.0 out of 5 star rating
1 reviews
Ordering process was easy and delivered was very well done. All parts arrived safely and together in the one delivery. Very good service
Jenna C. Verified Buyer11 August 2025
5.0 out of 5 star rating
1 reviews
Looks amazing and the kids adore it

Jumpflex® Lifetime Warranty

Terms and Conditions

This warranty provides, at no extra cost to you, all parts necessary to ensure your trampoline is in proper working condition throughout your life.


• Cover includes: Any fault, defect, or failure occurring as a result of the manufacturing process.

• Cover excludes: Any faults caused by lack of maintenance, acts of nature, weather damage, misuse, incorrect assembly, or normal wear and tear. External sources such as theft, fire damage, cuts, or vandalism are not covered.

• This warranty does not cover misuse or minor imperfections in trampolines that meet design specifications or do not materially alter functionality.

• Not transferable - all warranty claims must be made by the person who made the original purchase of the trampoline from Jumpflex®.

• Must show proof of purchase / order number and include photos showing the suspected defect.

• Jumpflex® reserves the right to determine whether to repair or replace the trampoline.

• Valid for purchases on or after 9 May 2022.

• This warranty does not cover Jumpflex® accessories.

• Only valid on HERO™ trampolines.