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Lifetime Warranty

Afterpay

With Jumpflex® Hero trampolines, you truly can "play for life." Upgrade to a lifetime warranty at the time of purchase (a $300 value) and enjoy unmatched peace of mind. This lifetime warranty covers the frame, jumping mat, springs, spring pad, and safety net. Our comprehensive warranty protects against any faults, defects, or failures resulting from the manufacturing process, ensuring your trampoline remains a reliable source of joy for years to come.

Real Reviews From Real Customers

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4.8 out of 5 star rating
4.8 star rating16,022 reviews
Simon S. Verified Buyer14 July 2025
5.0 out of 5 star rating
1 reviews
Fast delivery time. Great product and extras. Very happy!!
Andrew K. Verified Buyer10 July 2025
5.0 out of 5 star rating
1 reviews
Awesome trampoline for the kids, great quality and easy to assemble.
Roseann R. Verified Buyer10 July 2025
5.0 out of 5 star rating
1 reviews
Great quality. Very strong materials. Fairly easy to assemble but took longer than we thought. My child loves it. Great for us adults also. A little bit larger than what I first thought after we assem...
Youri D. Verified Buyer14 June 2025
5.0 out of 5 star rating
1 reviews
This is a huge winner for our trampoline. Hours of fun for the kids and the parents!!
Robert R. Verified Buyer6 June 2025
5.0 out of 5 star rating
1 reviews
Easy to put together, feels quality.
Louise B. Verified Buyer22 September 2024
5.0 out of 5 star rating
1 reviews
Great tramp. Followed the instructions for a straight forward build. The kids love it
Belinda S. Verified Buyer18 June 2024
5.0 out of 5 star rating
1 reviews
It’s awesome! Best birthday present ever! I got the 15ft for my 8yo high energy kiddo. He is spending so much time on it. Everyday by himself or with friends. He runs round and round, and practices...
Saisamorn V. Verified Buyer10 June 2024
5.0 out of 5 star rating
1 reviews
Awesome, my children ❤️ it
Kendall D. Verified Buyer19 March 2024
5.0 out of 5 star rating
1 reviews
The trampoline was delivered before the due date. The set up was exactly as they said, 2 hrs with 2 adults. There were clear instructions with no problems. The children love it, excellent quality, no ...
Jason Verified Buyer18 January 2024
5.0 out of 5 star rating
1 reviews
High quality, easy to set up & fast delivery
Keiran R. Verified Buyer10 November 2023
5.0 out of 5 star rating
1 reviews
Great product. Thanks.
Linda W. Verified Buyer26 October 2023
5.0 out of 5 star rating
1 reviews
Love it, arrived quickly, easy set up that our 15 and 12 yr old did it on their own. Loving the excitement and fun they have on it! Great quality product.

Jumpflex® Lifetime Warranty

Terms and Conditions

This warranty provides, at no extra cost to you, all parts necessary to ensure your trampoline is in proper working condition throughout your life.


• Cover includes: Any fault, defect, or failure occurring as a result of the manufacturing process.

• Cover excludes: Any faults caused by lack of maintenance, acts of nature, weather damage, misuse, incorrect assembly, or normal wear and tear. External sources such as theft, fire damage, cuts, or vandalism are not covered.

• This warranty does not cover misuse or minor imperfections in trampolines that meet design specifications or do not materially alter functionality.

• Not transferable - all warranty claims must be made by the person who made the original purchase of the trampoline from Jumpflex®.

• Must show proof of purchase / order number and include photos showing the suspected defect.

• Jumpflex® reserves the right to determine whether to repair or replace the trampoline.

• Valid for purchases on or after 9 May 2022.

• This warranty does not cover Jumpflex® accessories.

• Only valid on HERO™ trampolines.