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Lifetime Warranty

Model
Afterpay

With Jumpflex® HERO and MEGA trampolines, you truly can "play for life." Upgrade to a lifetime warranty at the time of purchase (a $300 value) and enjoy unmatched peace of mind. This lifetime warranty covers the frame, jumping mat, springs, spring pad, and safety net. Our comprehensive warranty protects against any faults, defects, or failures resulting from the manufacturing process, ensuring your trampoline remains a reliable source of joy for years to come.

Real Reviews From Real Customers

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4.8 out of 5 star rating
4.8 star rating16,247 reviews
Moya s. Verified Buyer12 August 2025
5.0 out of 5 star rating
1 reviews
Great service and delivery. All components arrived together. This is a gift for my granddaughter and she is very safe and loving her freedom on her trampoline.
Daniel G. Verified Buyer5 August 2025
5.0 out of 5 star rating
1 reviews
Great quality, trampoline, very easy to install, high-quality component tree and a very reasonable price. Kids are loving their second jump flex still.
Philip L. Verified Buyer4 August 2025
5.0 out of 5 star rating
1 reviews
Easy to put together, excellent quality, really pleased with this purchase
Lionel H. Verified Buyer22 July 2025
5.0 out of 5 star rating
1 reviews
Great easy to follow instructions. All items clearly marked. Quickly set up and the kids have enjoyed the trampoline even in winter. Thankyou.
Christine L. Verified Buyer22 July 2025
5.0 out of 5 star rating
1 reviews
We got this for free with our Flex trampoline so we can’t complain. I’d just recommend having two people to put the back on — the tension from the sticks causes one to push too hard against the other ...
Simon S. Verified Buyer14 July 2025
5.0 out of 5 star rating
1 reviews
Fast delivery time. Great product and extras. Very happy!!
Andrew K. Verified Buyer10 July 2025
5.0 out of 5 star rating
1 reviews
Awesome trampoline for the kids, great quality and easy to assemble.
Roseann R. Verified Buyer10 July 2025
5.0 out of 5 star rating
1 reviews
Great quality. Very strong materials. Fairly easy to assemble but took longer than we thought. My child loves it. Great for us adults also. A little bit larger than what I first thought after we assem...
Youri D. Verified Buyer14 June 2025
5.0 out of 5 star rating
1 reviews
This is a huge winner for our trampoline. Hours of fun for the kids and the parents!!
Sarah C. Verified Buyer11 June 2025
5.0 out of 5 star rating
1 reviews
Easy to assemble, lots of fun for our family of 5!
Robert R. Verified Buyer6 June 2025
5.0 out of 5 star rating
1 reviews
Easy to put together, feels quality.
Youri D. Verified Buyer4 June 2025
5.0 out of 5 star rating
1 reviews
We absolutely love our jumpflex! We replaced our 8 month old Vuly that got destroyed in a storm with the jumpflex hero 14ft. It is amazing. The quality is incredible. Super easy to set up and everythi...

Jumpflex® Lifetime Warranty

Terms and Conditions

This warranty provides, at no extra cost to you, all parts necessary to ensure your trampoline is in proper working condition throughout your life.


• Cover includes: Any fault, defect, or failure occurring as a result of the manufacturing process.

• Cover excludes: Any faults caused by lack of maintenance, acts of nature, weather damage, misuse, incorrect assembly, or normal wear and tear. External sources such as theft, fire damage, cuts, or vandalism are not covered.

• This warranty does not cover misuse or minor imperfections in trampolines that meet design specifications or do not materially alter functionality.

• Not transferable - all warranty claims must be made by the person who made the original purchase of the trampoline from Jumpflex®.

• Must show proof of purchase / order number and include photos showing the suspected defect.

• Jumpflex® reserves the right to determine whether to repair or replace the trampoline.

• Valid for purchases on or after 9 May 2022.

• This warranty does not cover Jumpflex® accessories.

• Only valid on HERO™ trampolines.