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Lifetime Warranty

Afterpay

With Jumpflex® Hero trampolines, you truly can "play for life." Upgrade to a lifetime warranty at the time of purchase (a $300 value) and enjoy unmatched peace of mind. This lifetime warranty covers the frame, jumping mat, springs, spring pad, and safety net. Our comprehensive warranty protects against any faults, defects, or failures resulting from the manufacturing process, ensuring your trampoline remains a reliable source of joy for years to come.

Real Reviews From Real Customers

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4.8 out of 5 star rating
4.8 star rating|15,506 reviews
Louise B. Verified Buyer22 September 2024
5.0 out of 5 star rating
1 reviews
Great tramp. Followed the instructions for a straight forward build. The kids love it
Belinda S. Verified Buyer18 June 2024
5.0 out of 5 star rating
1 reviews
It’s awesome! Best birthday present ever! I got the 15ft for my 8yo high energy kiddo. He is spending so much time on it. Everyday by himself or with friends. He runs round and round, and practices...
Saisamorn V. Verified Buyer10 June 2024
5.0 out of 5 star rating
1 reviews
Awesome, my children ❤️ it
Kendall D. Verified Buyer19 March 2024
5.0 out of 5 star rating
1 reviews
The trampoline was delivered before the due date. The set up was exactly as they said, 2 hrs with 2 adults. There were clear instructions with no problems. The children love it, excellent quality, no ...
Jason Verified Buyer18 January 2024
5.0 out of 5 star rating
1 reviews
High quality, easy to set up & fast delivery
Keiran R. Verified Buyer10 November 2023
5.0 out of 5 star rating
1 reviews
Great product. Thanks.
Linda W. Verified Buyer26 October 2023
5.0 out of 5 star rating
1 reviews
Love it, arrived quickly, easy set up that our 15 and 12 yr old did it on their own. Loving the excitement and fun they have on it! Great quality product.
Tegan Verified Buyer18 October 2023
5.0 out of 5 star rating
1 reviews
Instructions are easy to Follow. Great quality!
Zara N. Verified Buyer28 August 2023
5.0 out of 5 star rating
1 reviews
Our clients are thrilled with the product. Thanks for your assistance.
Daniel F. Verified Buyer26 August 2023
5.0 out of 5 star rating
1 reviews
Extremely easy to put together, very secure packaging and really straight forward instructions. The whole thing goes together in about 90 minutes on your own
Kaylene W. Verified Buyer23 August 2023
5.0 out of 5 star rating
1 reviews
Haven’t yet put the trampoline together yet as it’s for my grandsons birthday. Quick delivery and fantastic customer service.
Bee E. Verified Buyer2 August 2023
5.0 out of 5 star rating
1 reviews
Awesome selection of trampolines, my order was the (15ft) kids love it! Ladder came with a crack but they replaced it no questions asked and they were very quick to respond. Delivery was fast and fri...

Jumpflex® Lifetime Warranty

Terms and Conditions

This warranty provides, at no extra cost to you, all parts necessary to ensure your trampoline is in proper working condition throughout your life.


• Cover includes: Any fault, defect, or failure occurring as a result of the manufacturing process.

• Cover excludes: Any faults caused by lack of maintenance, acts of nature, weather damage, misuse, incorrect assembly, or normal wear and tear. External sources such as theft, fire damage, cuts, or vandalism are not covered.

• This warranty does not cover misuse or minor imperfections in trampolines that meet design specifications or do not materially alter functionality.

• Not transferable - all warranty claims must be made by the person who made the original purchase of the trampoline from Jumpflex®.

• Must show proof of purchase / order number and include photos showing the suspected defect.

• Jumpflex® reserves the right to determine whether to repair or replace the trampoline.

• Valid for purchases on or after 9 May 2022.

• This warranty does not cover Jumpflex® accessories.

• Only valid on HERO™ trampolines.